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Terms & Conditions

  • The treatment plan and its approval is the responsibility of the physician, and the service provided by YPO aims to make the plan possible, as quickly and without the need for frequent re-evaluation of the treatment plan or (so-called récurent additional Aligners) - YPO adheres to its calendar year rates.
     

  • The doctor has the right to return any amounts paid as long as YP-or has not yet studied the treatment plan, and in return, studying the treatment plan means that the paid amount is not refundable
     

  • In the event that the attending physician’s suggestion is not possible, YPO has the right to refuse to study the case, and then the full amount paid to the treating physician will be returned.
     

  • The doctor can re-study the case if he is not satisfied without additional fees, but if the treatment plan is approved and the aligners are worn, any subsequent treatment plan is treated as a new plan.
     

  • The treatment plan known as the warranty is dealt with free of charge, given that the doctor has not reached the stage of what is known as additional aligners
     

  • If the attending physician wishes to stop the loyalty program service, the physician has the right to recover the unused amount, as in the following example: - For example, the loyalty program I start with: As it is known, for every 5 cases, a case is free. If the doctor stops at the fourth case, the price of 4 cases is deducted and the price of the fifth case is returned (the program loses its value once it is broken).

Payment Terms

Welcome to YPO!. Your use of the website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers set out below ("Terms and Conditions"). 

 

This Agreement constitutes an electronic record within the meaning as provided under the Applicable Law. This electronic record is generated by a computer system and does not require any physical or digital signatures. This Agreement shall also include Privacy Policy and the Cookie Policy which are an integral part of this agreement as mentioned on the Privacy policy page.

 

YPO reserve the right to amend the Terms and Conditions at any time and without notice to you. Your continued use of the website after any amendment becomes effective constitutes an agreement by you to abide and be bound by the Terms and Conditions, as so amended.

Capacity

The (“products”, “Services” or “Courses” ) on the website are only available for sale to individuals who can make legally binding contracts.


 



1. Definitions

 

1.1. “TPS” refers to goods or services (Treatment Plan Services) that has an agreement with you to accept payment through the YPO service.

 

1.2. A “YPO” is Your Plan Optimized platform owned By Sulaiman Ahmed Alshahrani Center for health consultion., a Saudi corporation with a principal place of business at 7682, Prince Sultan Al-Nuzha District 5006

 

1.3. A “Payment Method” is a credit, debit, bank account, or any other payment method currently accepted by YPO that has been registered by you to fund your money transactions.

 

1.4. The “Service” means the Treatment Plan services provided by YPO, including the ability to modify cases directly using your credential on Clear aligner providers at the time of purchase and the holding of funds for later use as per your selected package.

 

1.5. Your “Coaching” refers to the online courses booked by your YPO account functionality that allows you to attend, through Zoom Meeting.

 

1.6. “Package” refers to any of our TPS Packages or services with which YPO has a direct Agreement to provide services, Issuing and modified online cases, by using your credential on the third-party provider for the clear aligner.


2. Account Registration

 

2.1. In order to create and maintain an account with YPO, you represent and warrant that you: (1) are at least 18 years of age; (2) have the capacity to enter into a legally binding agreement; (3) are a legal resident of one of the countries where YPO is currently operating; and (4) are either the holder of the Payment Method account or an authorized user on said account.

 

2.2. To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions and their third parties to obtain, verify, and record information that identifies each person who opens a new account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. You may also be required to provide copies of your government issued ID or other documents to prove your identity. This information must be true, and you authorize us to take whatever actions we deem necessary to verify of the accuracy of any information submitted in conjunction with your account. You also agree to provide us with reasonable assistance in verifying such information upon our request. Using a false identity or impersonating another individual will be grounds for immediate cancellation of your account.

 

2.3. The information you provide to us must be kept accurate at all times and you agree to update us about any changes to your information within five (5) business days of when they occur. To the maximum extent permitted by law, we will have no liability from your failure to maintain accurate account information.

 

2.4. You are solely responsible for safeguarding your YPO credentials and maintaining the integrity of your account. You will be held accountable for any and all activities under your account, regardless of whether or not you authorized them. If you suspect the security of your account has been compromised by loss, theft, or unauthorized use, you must immediately- but in no event later than forty-eight (48) hours after you discover it- notify us and take any and all other reasonably practicable actions to regain sole control of your account.

 

 

3. Using Your YPO Account

 

3.1. Your YPO account will allow you to make purchases with any merchant who displays the YPO logo, add money to your digital wallet, and withdraw money from your digital wallet to be transferred to your bank account. Before you can do any of these things, however, you need to register one or more Payment Methods with us. By entering your Payment Method details, you authorize YPO to confirm that the Payment Method is valid and in good standing, and that it is your account. The manner we will use to do so will vary by the type of Payment Method, but may include, without limitation, submitting a small authorization or debit to the Payment Method.

 

3.2. YPO offers you the ability to load funds from your Payment Method(s) to your Top Up Account to be used to fund a later purchase whenever you choose. Neither we nor our Partner Bank will owe you interest on any balance kept in your Top Up Account, and you expressly acknowledge and agree that any interest on funds we deposit with the Partner Bank while holding such funds for your use belongs to us. If your Top Up Account balance becomes negative for any reason, you authorize us to initiate a debit or charge to your Payment Methods in order to return it to zero.

 

3.3. Purchases. You may make a purchase with YPO using either your Top Up account or your Payment Method with any merchant who displays the YPO logo. To do so, either select YPO as your payment method at a Merchant, or click the ‘Top Up’ button after logging into your YPO account.

 

3.3.1. When you make a purchase, we have to transmit certain information to third-parties. First, when you are paying with a Payment Method, we will have to transmit information to the applicable network to verify the Payment Method has funds available and otherwise as necessary to process the payment. Additionally, we may transmit information, including without limitation your name and email address, to the merchant in order to allow them to fulfill your purchase. You expressly agree to allow us to transmit your information as needed to fulfill these transactions. 

 

3.3.2. If you have registered multiple Payment Methods, you are solely responsible for verifying the right one is selected before initiating any transaction through your YPO account. We cannot be responsible for any losses due to the selection/use of an incorrect Payment Method. 

 

3.3.3. Where you request to make a purchase in a different currency than the currency of your Payment Method, you will be responsible for any currency exchange fees that result. You acknowledge and agree that we will alter the exchange rates daily based on the rates set by Central Bank.

 

3.4. If you have added a valid bank account as a Payment Method, you are able to request funds be transferred from your Top Up Account to your bank account at any time. You are solely responsible for any fees charged by third-parties (for instance, your bank) in connection with transferring the funds to your bank account. You further acknowledge and agree that YPO is not responsible for any loss or fees incurred if you provide us with incorrect bank account information. It is solely your responsibility to verify that you have entered your account information correctly before initiating a transfer pursuant to this section.

 

3.5. Although we currently make YPO available free of charge to our non-Merchant users, we reserve the right, in our sole discretion, to begin charging in the future. If we do so, we will give you advance written notice. Even though YPO does not charge you, the issuer of your Payment Method or other third-parties may do so. Additionally, Merchants may charge you a small additional fee for using YPO to complete a transaction. You are solely responsible for any fees imposed by third-parties related to your YPO transactions, including without limitation any bank fees, interest, taxes, or other expenses.

 

3.6. As you use your YPO account to make purchases, we will update the transaction history in your account. It is your responsibility to regularly review history for accuracy and notify us of any errors.

 

3.7. YPO is not a bank, and we do not issue cards of any kind or offer credit to you or the Merchant. The Service is not approved by or affiliated with the issuer of your Payment Method. Nothing in these terms modifies your agreement with the issuer of your Payment Method in any way. You remain responsible for complying with all the terms of such agreements when you use the Service, as well as for any and all charges to said Payment Methods resulting from your use of the Service. If there is any inconsistency in these terms and your agreement with your Payment Method issuer, these terms govern your relationship with YPO and your agreement with the issuer of your Payment Method will continue to govern your relationship with the issuer.

 

4. Account/Transaction Limitations and Holds

 

4.1. We impose a $2500 limit per transaction on all transactions initiated through the Service. Additionally, we reserve the right to establish other individual or aggregate transaction limits in our sole discretion, including but not limited to by limiting your number of transactions or preventing you from taking certain actions within the YPO service.

 

4.2. In rare instances, we may place a hold on an individual transaction, or on your account as a whole. We may also cancel or reverse any transaction. Any such actions are in our sole discretion, and may occur if: 1) the transaction is disputed, or 2) We believe that the transaction is fraudulent, suspicious, invalid, may be the subject of a future dispute, or it otherwise violates our terms of service or applicable law or regulation.

 

4.3. Where we believe, in our sole discretion, that an account has had a disproportionate number of suspicious transactions, or transactions subject to holds, we reserve the right to either temporarily or permanently block the account.

 

4.4. If we take any of the actions identified in this section, we’ll provide you with notice and a description of our reasons for doing so, unless it would compromise our security measures or is otherwise unlawful.

 

5. Refunds and Disputes

 

5.1. All refunds and disputes related to a transaction made through the Service must be resolved through YPO’s dispute resolution process. YPO is the only one able to authorize or initiate refunds, and reserves the right to do so in its sole discretion. All dispute solutions are binding on both you and the Merchant. We will, however, consider an appeal where you are able to present new or compelling information that was not previously available.

 

5.2. Notwithstanding the foregoing, if you used a credit or debit card as your Payment Method for the transaction, rather than your Top Up Account, you may also have recourse through your card issuer. However, you must select either our dispute resolution process or pursuing a claim through your issuer. Although you can open a dispute with your card issuer after utilizing YPO’s dispute resolution process, we will not be liable for any losses you suffer due to filing a dispute with your card issuer after their deadline for doing so.

 

5.3. You may be liable for all or part of unauthorized transactions when they arise out of the use of a lost or stolen payment instrument or where you have failed to your account login details safe (up to a maximum of £50), or when you have acted fraudulently or with gross negligence.

 

5.4. If you believe we have failed to properly execute your requested transaction, you should contact us immediately. We will make every effort to trace the transaction and, where necessary, refund the amount in question.

 

6. Refunds and Disputes

 

Please go through our Privacy Policy and Cookie Policy, which are an integral part of this Agreement and governs Your access to YPO Service and regulates how we deal with the data we store about You. YPO is dedicated to protecting Your privacy and handling any personal data we obtain from You with care and respect. An overall principle is that we do not collect more information than is reasonably necessary to provide You with the best user experience. 

 

By submitting Your personal information to us in relation to a transaction or when registering your Account, You consent to such information being used to fulfill Your purchase and be otherwise used by YPO in accordance with our Privacy Policy and Cookie Policy. The Information provided to us by You during Your usage of our YPO Services will be treated as strictly confidential and in accordance with our Privacy Policy and Applicable Law. In case the same is unacceptable to You, please refrain from using our platform / website.

 

 

7. Prohibited Conduct

 

You are solely responsible for safeguarding Your YPO Account credentials and maintaining the integrity of Your YPO Account. You will be held accountable for the activities under Your YPO Account.

 

7.1. While using the YPO Service, you shall not:

 

7.1.1. Violate any provision of these terms and conditions, or any provision of an agreement between you and any third-party; 

 

7.1.2. Violate any law, court order, or government regulation; 

 

7.1.3. Attempt to access YPO’s system except as expressly permitted by these terms and conditions, or attempt to interfere with, damage, disrupt, or impede the operation of YPO and its services and systems in any way; 

 

7.1.4. Use the YPO Service to transact on Your own account on behalf of any other person or entity or Provide any false personal information, or any information, content, or material on account of a third- party without permission.

 

7.1.5. Use the YPO Account for any purpose other than for personal and non-commercial use 

 

7.1.6. Use the YPO Service in a manner that exceeds the rights granted for Your use or in a manner that could damage, disable, or overburden our servers or networks or in any manner that may damage our reputation, business or good will; 

 

7.1.7. Use YPO in a way that is fraudulent, defamatory, abusive, harassing, threatening, or obscene, or violates the rights of any third-party; 

 

7.1.8. Reverse engineer, disassemble, decompile, copy, clone, modify, distribute or commercially exploit in any way the YPO Service or any portion thereof; 

 

7.1.9. Transmit or facilitate the transmission of any malware, viruses, Trojan horses, or other program of a harmful or destructive nature or attempt to interfere with, damage, disrupt, or impede the operation of YPO and its services and systems in any way; 

 

7.1.10. Take any action that places an unreasonably large or disproportionate burden on YPO’s systems.

 

8. Intellectual Property

 

8.1. YPO does not grant to You any license, express or implied, to the Intellectual Property of YPO, its licensors, the Corporations, Merchants or any other third- party. YPO will own and retain all rights, title, and interest in and to the YPO Service and YPO Account and related Intellectual Property (except for any third-party Intellectual Property included therein, which shall be owned by such third-party), including all data (including any usage data and compilations thereof), information and software related thereto. You are not permitted to use our Intellectual Property without Our express consent. You agree not to copy, redistribute, modify, disassemble, reverse engineer, decompile, publish, create derivative works or otherwise exploit any Intellectual Property in violation of the Intellectual Property rights of YPO or any other third-party including Merchants or Corporations.

 

8.2. YPO grants you a limited, revocable, non-transferable license to use the YPO Service. In our sole discretion, we may suspend or terminate this license at any time, for any reason.

 

9. Third-party Sites

 

9.1. While using YPO you may encounter links to third-party content and/or third-party sites, including those we link to or those of Merchants who accept payment via our Service. These sites are entirely independent of YPO, and we do not exercise any control over them. We do not necessarily agree with the views, opinion, or content of these third-party sites, and the presence of such a link does not constitute an endorsement of the third-party website. You expressly acknowledge and agree that by navigating to a third-party website, you will be bound by their terms and conditions and privacy policy, and YPO does not represent or warrant the quality, reliability, safety, accuracy, or completeness of such third-party sites. All links are provided “AS IS” and solely for your convenience, and you use them at your own risk. YPO is not liable to you, or to any third-party, in any way, for any losses, damages, costs or other expenses arising from your use of third-party services or content.

 

10. Termination

 

10.1. YPO reserves the right to terminate or suspend your use of YPO Services, including blocking or suspending your use of Services or any transaction conducted by You using the Services, partially or in entirety, if it is proven or YPO suspects that You are failing to comply with the Terms of Service including but not limited to any actual or suspected illegal or fraudulent or improper use of the Service, Your violation of this Agreement or any other applicable terms posted on the YPO website or conducted yourself in any manner which violates any laws or policies of any Corporation or for any other reason at our sole discretion including but not limited to where your conduct is deemed to be suspicious or fraudulent. Terminal3 also reserves the right to suspend/cancel any transaction or withhold any amount in any transactions made by You, pending investigations.

 

11. Refunds and Disputes

 

11.1. Notice. All notices under this Agreement will be sent to you via the email address associated with your account, and will be deemed to have been given as of the first business day after the date sent.

 

11.2. Limitation of Liability. UNDER NO CIRCUMSTANCES, INCLUDING, WITHOUT LIMITATION, NEGLIGENCE, WILLFULL MISCONDUCT, WILL YPO OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, RELIANCE, OR EXEMPLARY DAMAGES OR LOSSES THAT RESULT FROM THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USER DATA, OR OTHER INTANGIBLE LOSSES WHICH MAY BE INCURRED IN CONNECTION WITH USE OF YPO SERVICES, REGARDLESS OF THE TYPE OF CLAIM OR THE NATURE OF THE CAUSE OF ACTION, EVEN IF A PARTY OR ITS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL YPO OR ITS AFFILIATES' TOTAL LIABILITY TO THE LICENSOR AND END USERS FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THIS AGREEMENT (WHETHER IN CONTRACT OR TORT, INCLUDING NEGLIGENCE, WARRANTY, OR OTHERWISE) EXCEED THE AMOUNTS YOU ACTUALLY PAID FOR THE PARTICULAR TRANSACTION IN QUESTION, WHICH GAVE RISE TO SUCH LIABILITY.

 

UNDER NO CIRCUMSTANCES SHALL YPO OR ITS AFFILIATES BE RESPONSIBLE OR HELD LIABLE FOR ANY TRANSACTIONS OR PAYMENTS THAT ARE BLOCKED BY THE CORPORATIONS OR ANY BANKS, FINANCIAL INSTITUTIONS, OR ANY GOVERNMENT BODY. THIS DISCLAIMER OF LIABILITY INCLUDES ANY RESTRICTION BASED ON APPLICABLE INTERNATIONAL, NATIONAL, OR LOCAL LAWS, RULES AND REGULATIONS, THE SPECIALLY DESIGNATED NATIONALS LIST PUBLISHED BY THE OFFICE OF FOREIGN ASSETS CONTROL, ANY INTERNAL BANK “BLACK LISTS,” OR ANY OTHER SIMILARLY RESTRICTIVE THIRD-PARTY MEASURES.

 

YPO and You acknowledge that You have entered into this Agreement relying on the limitations of liability stated herein and that those limitations are an essential basis of the bargain between You and YPO.

 

11.3. Disclaimer of Warranties. YPO makes no warranties, either express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose, and non-infringement. You expressly understand and agree that your use of the Service is “as is” and “as available.” Your use is at your own discretion and risk. YPO does not warrant that the Service will be error free, uninterrupted, or secure; that any defects or errors will be corrected, or that the Service is free of viruses or other harmful components. Any content or data delivered at your request is obtained at your own risk, and you will be solely responsible for any damage to your property or loss of data that may result. YPO does not warrant the results of use of the Service in any way.

 

11.4. Force Majeure. YPO shall not be liable to you or any other party if we are delayed or unable to fulfill any of our obligations in this Agreement due to an event beyond our reasonable control, including but not limited to acts of God, strikes, labor disputes, war, terrorism, riots, acts of civil or military authority, economic instability, power outages, fire, flood, theft, equipment breakdowns, hacking attacks, internet connection unavailability, internal mechanical or systems failures.

 

11.5. Indemnification. You agree to indemnify and hold YPO, its subsidiaries, affiliates, agents, directors and employees harmless from and against any losses, costs, liabilities and expenses, including attorneys’ fees, arising out of any claims related to the your breach of this Contract, any alleged violation or infringement of any copyright, trademark, trade name, or any other intellectual property, or any other claim about the you, or your performance under this Agreement.

 

11.6. Relationship Between the Parties. These terms shall not be construed to create a partnership, joint venture, or another business enterprise between the parties.

 

11.7. Assignment. You may not assign this Agreement or any rights or obligations hereunder, by operation of law or otherwise, without our prior written approval and any such attempted assignment shall be void and YPO shall have the right to terminate the Agreement as per the terms of this Agreement. We reserve the right to freely assign the Agreement and the rights and obligations hereunder, to any affiliates/subsidiaries/third party without consent. Subject to the foregoing, the Agreement shall be binding upon and inure to the benefit of the parties hereto, their successors and permitted assigns.

 

11.8. Amendments. We may amend these terms and conditions from time to time at our discretion. Any changes will be posted on our website or notified to your registered email address before such amendment entering into effect. If you do not agree with the amended terms, you must immediately discontinue use of the Service before they enter into effect. Your continued use after the effective date will be deemed to constitute acceptance of the new terms.

 

11.9. Severability. If any provision contained in this Agreement is determined to be invalid, illegal, or unenforceable in any respect under any applicable law, then such provision will be severed and replaced with a new provision that most closely reflects the original intention of the parties, and the remaining provisions of this Agreement will remain in full force and effect.

 

11.10. Waiver. Failure by YPO to exercise or enforce any provision of this Agreement shall not be deemed to be a waiver of future enforcement of those or any other rights under this Agreement.

 

11.11. Construction. Section headings are for convenience only.

 

11.12. Official Language. The official language of these terms is the English language. Any translations are provided for your convenience only, and in the case of any conflict or ambiguity between the English version of these terms and any other version of this terms in a different language shall be resolved based on the English version.

 

11.13. Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of California, without giving effect to principles of conflicts of law. Company agrees that any action at law or in equity arising out of or relating to this Agreement will be filed only in the state or federal courts in and for San Francisco, California, and Company hereby consents and submits to the personal and exclusive jurisdiction of such courts for the purposes of litigating any such action.

 

11.14. Disputes. Any dispute hereunder will be privately negotiated in good faith between the parties within forty-five (45) calendar days commencing upon written notice from one party to the other. If the parties fail to privately resolve any dispute, the parties shall submit to arbitration performed by a mutually agreed upon arbitration provider in Abha, Saudi Arabia.

 

Orders

 

Any order placed by you in the manner described in this website is an offer by you to purchase a particular product for the price including (other charges and taxes) specified in this website at the time you place your order on these Terms and Conditions. YPO reserve the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. Your contract with us only comes into existence when it forwards confirmation of receipt of your order and payment.

Plan Policy:

 

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